Contact
Support, billing, and product questions.
Use email for DocRinse support, refund requests, billing questions, and feedback. Do not include private document details in your message.
This is the support address for paid-access, billing, refund, and private-alpha feedback. Keep examples synthetic or remove private details before sending them.
Refunds and failed runs
Failed processing
If DocRinse cannot process a paid document before useful cleaned output is generated, contact support and ask for a refund or replacement run.
Billing questions
Include the Stripe receipt email, approximate purchase time, and selected plan. Do not include raw document contents.
Product feedback
Bug reports are welcome. Keep examples synthetic or remove private details before sending them.
Operator
DocRinse is operated by Kingly Industries, a DBA of Kingly Insights LLC.